Homelessness
If you are homeless
If you do not have a home, contact the social services (sosiaalipalvelut) of the area where you are staying. You can find the contact information on the wellbeing services county’s website. Social services can help you look for an apartment or temporary housing. Temporary housing options include a dorm-style shelter, night shelter or an apartment intended for the unhoused.
In the evenings and on weekends, please contact Social and Crisis Emergency Services (sosiaali- ja kriisipäivystys). You can find the contact information on the wellbeing services county’s website.
You can also ask for advice from the guidance service for immigrants provided by the municipality. Many municipalities offer advice in several languages.
If you are homeless and would like advice on residence permit matters or the right to use services in Finland, you can contact No Fixed Abode NGO (Vailla vakinaista asuntoa ry)’s services for foreign-language speakers. During the day, you can ask for advice in Finnish, English or Bulgarian.
No Fixed Abode NGO
Tel. 044 260 3818
At night-time, you can ask for advice from Night Centre Kalkkers (Yökeskus Kalkkers). This is a crisis centre for homeless people and open for six months from autumn to spring. You can find the contact information on Kalkkers’ website.
If you are under 30 years of age, you can also contact Ohjaamo. You can find the contact information for Ohjaamo units in different cities on the Ohjaamo website.
Ministry of Social Affairs and Health
Wellbeing services counties on the mapLink redirects to another websiteIf your home is damaged
If you have home insurance and your home is damaged as a result of a fire or water damage, for example, contact your insurance company immediately. Home insurance may cover the rent for a temporary flat.
If you are unable to pay your rent
If you have financial problems, you should always pay your rent first and then other payments and debts. If you are unable to pay the rent, contact the lessor and try to agree on an extended payment schedule. Read more on the InfoFinland page Financial problems.
Information on the housing allowance granted by Kela is available on the InfoFinland page Housing allowance.