Settling in Vantaa

Vantaa multilingual guidance

Vantaa multilingual guidance (Vantaan monikielinen neuvonta) offers information on the services of the City of Vantaa as well as various authorities and organisations. Integration specialists will help you with issues such as filling in forms and digital services, understanding administrative decisions and processes and matters related to work and training. The advisers will direct you to the right service, if necessary. The advisory service is available in several languages, face-to-face, by phone and by email.

Service points:

• Vantaa Employment and Integration Services’ service point, address: Vernissakatu 1, 5th floor.
• Myyrmäki’s Vantaa Info, address: Paalutori 3, Vantaa
• International House Helsinki, address: Lintulahdenkuja 2 D, 2nd floor, Helsinki

Consultation times and contact information can be found on the City of Vantaa website.

Vantaa Info

Vantaa Infos provide infomation about the services of the City of Vantaa and the state. Vantaa Infos are located in Tikkurila, Korso and Myyrmäki. Vantaa Info addresses:

Vantaa Info, Tikkurila
Dixi, Ratatie 11, 2nd floor
01300 Vantaa
E-mail: vantaa-info@vantaa.fi (Link opens default mail program)
Tel. 09 83911

Vantaa Info, Korso
LUMO, Urpiaisentie 14
01450 Vantaa
E-mail: vantaa-info@vantaa.fi (Link opens default mail program)
Tel. 09 83911

Vantaa Info, Myyrmäki
Myyrmäkitalo, Paalutori 3
01600 Vantaa
E-mail: vantaa-info@vantaa.fi (Link opens default mail program)
Tel. 09 83911

Additional information and opening hours are listed on the website of the City of Vantaa.

Hakunilan kansainvälinen yhdistys

The information and help desk of the Hakunila International Organisation (Hakunilan kansainvälinen yhdistys) provides information to immigrants living in Hakunila, Koivukylä and other Vantaa districts on matters regarding studies, language courses, work, recreational activities, crisis situations and legal affairs.

Hakunilan kansainvälinen yhdistys
Kannuskuja 2A, 3rd floor (Hakunila)
01200 Vantaa
E-mail: hakunilan@kolumbus.fi (Link opens default mail program)
Tel. (09) 272 2775 and 040 501 3199.

Vantaan Järjestörinki

At the Vantaan Järjestörinki association’s information point (Vantaan Järjestörinki ry:n neuvontapiste), you can ask about matters related to working, social security, health, education and residence permits. Advice is available in several languages. The information points are located in Koivukylä, Myyrmäki and Simonkylä.

• Civic Activity Centre Leinikki, address: Leinikkitie 22, Vantaa
• Community Centre Kirnu, address: Hakopolku 2, Vantaa
• Myyrmäkitalo, address: Paalutori 3, Vantaa

Check the opening hours and service languages of the information points on the website of Vantaan Järjestörinki.

International House Helsinki

If you have recently moved into the Helsinki metropolitan area, you can receive guidance and public services in one place at International House Helsinki (IHH).

If you are unemployed

If you want to find a job, you should register as an unemployed jobseeker. When you register as unemployed jobseeker, an integration plan may be drawn up for you to help you find a job, a training place or an employment support service. Read more on the InfoFinland page Work and enterprise in Vantaa.

Assessment of service needs related to integration and skills

Assessment of service needs related to integration and skills (Osaamisen ja kotoutumisen palvelutarpeen arviointi) is intended for people outside the labour market. You may be entitled to the service if you are caring for your child at home, are a pensioner, incapable for work or a person granted international protection. During the service, you will receive information about studying Finnish or Swedish, looking for work, education and services in Vantaa. The service is free of charge.

You can register for an assessment of service needs related to integration and skills electronically using the online form on the City of Vantaa website or by phone or email. An integration specialist will contact you and arrange a meeting. Interpretation services are available in the service.

Read more about the assessment of service needs related to integration and skills on the InfoFinland page Integration into Finland.

Social services promoting integration

In Vantaa, the social services unit promoting integration gives advice on integration, health and social services and the services provided by the city and organisations. If necessary, you can get information on applications for Kela benefits, emergency housing and food aid, for example.

You can become a client if you have just received a residence permit and moved to Vantaa. You can also become a client if you are a refugee, victim of human trafficking, older person, person with disabilities, have a chronic disease, or have the right to an initial assessment.

Social services promoting integration in Vantaa (Kotoutumista tukevat sosiaalipalvelut Vantaalla)
Vernissakatu 6, 2nd floor
01300 Vantaa
tel. +358 9 4191 7030

If you need to deal with authorities and you do not speak Finnish or Swedish and have no other common language with the authority, you can use interpreting services. Always notify the authority in question beforehand if you need an interpreter. The authority will book the interpreter without any cost to you.

If you pay the costs and book an interpreter yourself, you can use an interpreter whenever you want.

Read more: Do you need an interpreter?

Social counselling

Contact the Wellbeing Services County of Vantaa and Kerava’s Social Counselling (Vantaan ja Keravan hyvinvointialueen sosiaalineuvonta)  Verso, if you need help with matters related to everyday challenges, such as housing, livelihood and social well-being. Social counselling allows you to discuss your situation with a social work professional at a low threshold.

Social Counselling, Verso
Vernissakatu 8 C
01300 Vantaa
tel. 09 4191 7010

Social assistance

If your income and means are not sufficient to cover your necessary everyday expenses (e.g. food and medicine), you may be entitled to basic social assistance. You can apply for basic social assistance from Kela.

However, you first need a valid Kela decision on basic income support.

For more information on applying for benefits and related matters, contact Social Counselling Verso in Vantaa. Tel. 09 4191 7010.

Financial and debt counselling

If you have problems with debts, contact the Legal Aid Office’s financial and debt counselling unit (oikeusaputoimiston talous- ja velkaneuvonta). The service is free of charge.

Itä-Uusimaa Legal Aid Office
Financial and debt counselling
Vernissakatu 4, 6th floor
Tel. 029 56 60175, Mon–Fri 8:00–16:15.

Read more: Financial problems.